Financial Services DNU

What to expect from your Financial Service Manager

Buying a vehicle is complicated enough - That's why Honda West has streamlined the sales process to be as simple and customer friendly as possible. Here's what to expect when you go into a finance office to finish up the purchase of your new vehicle.

1. After choosing the right vehicle for you and signing the bill of sale with your salesperson, you will be introduced to your Financial Services Manager.
2. After introductions, we will request your credit information, review your credit history and answer any questions. 
3. We will verify your driver's license and vehicle registration if available. 
4. The transfer of ownership will begin– license registration and providing new vehicle info for the updated insurance coverage as needed by the customer.
5. The credit application approval process will require you to provide some basic information, employment details, mortgage details, and income verification.
6. Mechanical breakdown of payment plan options will be discussed with you. 
7. You will select cosmetic protection plan options. This includes a lifetime guarantee on our products or all new vehicles. 
8. You’ll leave the dealership and wait for feedback on bank approvals, although same day delivery can be an option in some cases.
9. Our Finance Managers will provide you with feedback on the bank approvals. This will take between a few hours to a full day depending on the response time.
10. We will then schedule vehicle delivery, prepare the license plate and registration.
11. When you arrive at the dealership, all paperwork and legal documentation will need to be signed. 
12. All the paperwork and approvals are complete, you can now enjoy your new vehicle! You will be transferred back to your salesperson who will answer any and all questions you have about your new vehicle, provide you with the keys and install your new license plate onto the vehicle and thank you for your business.