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Start a Rewarding Career with Wheaton Honda West
Why Work At Wheaton Honda West?
Wheaton Honda West is a great place to work. If you want to work with one of the most innovative teams of automotive professionals, then tell us why you would be a great fit for our organization. What makes Wheaton Honda West different? First and foremost is our legendary customer service. In 2015, 2016, and 2017, Wheaton Honda West was named as the top Honda dealership in Alberta for customer service and were named the top Honda dealership in Canada for 2016. We believe that great customer service is no accident.
Only by hiring bright, innovative, and engaged employees are we able to provide award winning customer service and bring innovative changes to the auto industry. The reality is our staff love what we do, we love where we work, and we try and have fun doing it. As a place to work, we think our dealership is as good as it gets. In fact, in 2016, Wheaton Honda West was named as one of Canada’s top ten dealerships to work for and were the only Honda dealer on that list.
Why are we different than any other dealership? Easy Deal, our uniquely simple and straightforward sales process was crafted to provide a completely transparent purchase experience. This makes it quick and easy to buy a Honda from us with the comfort of a 72-hour money back guarantee and a 30-day exchange policy. Or, our customers can buy a new or used Honda from home with our Buy Online program.
Wheaton Honda West’s goal is to provide a car buying experience unlike any other in the world. Open, honest, and upfront – our aim is to make it easy. We provide our customers with our best price up front, every time.
We hire smart, friendly people who genuinely care about providing an amazing experience for our customers (we hire many of our employees from outside the auto industry). Once hired, we focus on promoting from within and developing our employee’s skills and education. We offer tuition and training reimbursement programs for those wanting to continue their career development. During 2017, fourteen employees within Wheaton Honda West were promoted to new positions within the organization.
For those wanting to become technicians, Wheaton Honda West sponsors employees interested in apprenticeship programs through local colleges. Candidates are selected based on work ethic, customer service aptitude, and technical skills as judged by our management team. For those selected, an apprenticeship is undertaken comprised of both classroom time and practical hands on work in the dealership.
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Career Growth With Wheaton Honda West
Want to know what a rewarding career with Wheaton Honda West is like? Here it is right from our employees.
Financial and Insurance Services
Our Finance and Insurance managers hold a key position in the dealership. As members of our sales department, they play a crucial role in assisting our customers in protecting their investment through the sales of extended warranties and protection packages.
These individuals are entrusted with our customers most sensitive and confidential information. They process credit applications, licensing details and banking information. Our Finance and Insurance managers fill one of the most senior roles within the dealership.
Meet Cole Clarke – Finance Manager
Cole came to Wheaton Honda West with some direct sales experience and a proven track record in excellent customer service skills. On February 10, 2016, Cole joined our New Car Sales team and quickly gained the trust and appreciation from both his customers and his co-workers. Cole has advanced quickly in his career with Wheaton Honda West, being promoted to Finance manager in December 2017. Wheaton Honda West and our customers recognize and appreciate Cole’s commitment to bringing the very best experience to our clientele.
Internal Service Supervisor
The role of the Internal Service Supervisor is to ensure the efficient coordination and completion of Internal Service work for all New and Used vehicles.
This leadership role ensures that our customer vehicles are inspected detailed and all accessories are installed prior to customer pick up.
Meet Colin Greenwood
When Colin joined our Wheaton Honda West team in December of 2015, he brought with him a successful track record and knowledge of being a Parts person. Colin then moved to our Service department as an Automotive Service Advisor. In December of 2019, Colin was promoted to the Internal Service Supervisor as the next step in building his career with Wheaton Honda West.
Accounts Payable/Receivable
As a key accounting position, our accounts payable (A/P) and accounts receivable (A/R) person is responsible for ensuring the day-to-day operations in several vital areas is managed appropriately.
This includes the timely and accurate process of A/P and A/R.
Meet Monique Dayrit – Accounts Payable/Receivable
Monique started with Wheaton Honda West in November of 2019 as our New Car Receptionist.
As the customer’s first point of contact, whether over the phone or in person, Monique managed this very busy desk with exceptional professionalism. Monique’s desire to build her career with Wheaton Honda West lead her to take some accounting classes. She is a great addition to our accounting team.
“It’s refreshing to work for a company that allows me to grow with confidence and to have such a supportive team.”
– Monique Dayrit
Service Advisor
Our Service Advisors Interact with customers and initiate automotive services and repairs. By listening and interpreting customer concerns the Service Advisor ascertains vehicle performance problems and services requested by the customer. Wheaton Honda West Service Advisors are proud to bring exceptional service for our customers.
As they verify warranty and service contract coverage; develops estimates; writes repair orders and maintains customer rapport and records.
Meet Dylan Sherring – Service Advisor
Dylan started with Wheaton Honda West in August of 2019 as a Service Valet. He quickly earned the role of Service Concierge, and with hard work and support and mentorship from his co-workers and management, Dylan has earned the position of Service Advisor.
Our customers can be confident that they are in good hands with Dylan at the Advisor desk.
“Wheaton Honda West not only gave me the tools and resources I needed to succeed in an industry that I am passionate about, but also the opportunity to work with a great team of people. I’m eager to come to work every day knowing that I will learn something new and have a support system that wants to see me succeed with my career.”
– Dylan Sherring
Journeyman Technician
As the key functional role of our Service department a Journeyman Automotive Technician provides skill, knowledge, diligence and” know how” to address, diagnose, repair and maintain customer’s vehicles.
Meet Travis Mason – Journeyman Technician
Travis started with Wheaton Honda West in June of 2008 as an Automotive Apprentice Technician. Through hard work, schooling, mentorship from co-workers and the support of his management team, Travis has successfully earned the position of Journeyman Automotive Service Technician. In addition, Travis has achieved Platinum status through the Honda Canada Institute.
Our Service customers appreciate the skill and dedication that Travis brings to work each day.
“Honda has always had a very solid product and I take pride in having a career within the company”
-Travis
Service Advisor
Our Service Advisors Interact with customers and initiate automotive services and repairs. By listening and interpreting customer concerns the Service Advisor ascertains vehicle performance problems and services requested by the customer. Wheaton Honda West Service Advisors are proud to bring exceptional service for our customers.
As they verify warranty and service contract coverage; develops estimates; writes repair orders and maintains customer rapport and records.
Meet Colleen House – Service Advisor
Colleen started with Wheaton Honda West in March of 2018. In her almost 4 years with Wheaton Honda West, Colleen has successfully taken on many roles; starting with the Service appointment coordinator position, Sales BDC and she has been a successful salesperson. Colleen has risen to the challenge of embracing all areas of our business leading her to achieving her current position as a Service Advisor. We are excited for Colleen as she moves forward in her career path with Wheaton Honda West. Our customers can be confident that they are in good hands with Colleen on the Advisor desk.
” I love knowing I work in an environment that will help support and encourage their employees to grow within the company.”
– Colleen House